You must be at least the age of majority in your jurisdiction to use the Service. By using the Service, you represent and warrant that:
FriendsTapes allows you to:
FriendsTapes offers both free and paid tiers:
Payment Processing: Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries related to payments and handles returns. Paddle is responsible for payment processing, invoicing, sales tax, and currency conversion on our behalf. By making a purchase, you also agree to Paddle's Checkout Buyer Terms.
Auto-Renewal: The annual subscription automatically renews each year. You may cancel at any time before your next renewal date. Upon cancellation, you will retain access to paid features until the end of your current billing period.
Managing Your Subscription: To cancel your subscription, update your payment method, or view your invoices and payment history, visit the Billing page and enter your email address. You will receive an email with a secure link to the Paddle Customer Portal where you can manage all aspects of your subscription.
Pricing Changes: We may adjust pricing with at least 30 days' notice. Any price change will take effect at your next renewal date.
We offer a 30-day money-back guarantee on all paid subscriptions. If you are not satisfied with your purchase, you may request a full refund within 30 days of the original purchase date.
How to Request a Refund:
Refunds are processed to your original payment method and typically take 5–10 business days to appear on your statement. After a refund is issued, your account will revert to the free tier.
Refund requests made after the 30-day period will not be honored, except where required by applicable law.
If you have a complaint about the Service or a purchase, please contact us at hey@friendstapes.com. We aim to respond to all complaints within 5 business days and to resolve them as quickly as possible.
If your complaint is not resolved to your satisfaction, you may contact Paddle directly as the Merchant of Record for your purchase. Paddle provides buyer support and can assist with payment-related disputes.
If the matter remains unresolved after contacting both FriendsTapes and Paddle, you may have the right to escalate your complaint to the appropriate consumer protection authority or trade ombudsman in your jurisdiction.
By connecting your Spotify account, you consent to our use of your Spotify data as outlined in our Privacy Policy. You retain the right to disconnect your Spotify account at any time.
How to Disconnect Your Spotify Account:
A "Disconnect" button is available in your user interface at https://spotify.friendstapes.com/subscribe at the bottom right corner, which allows you to revoke our access to your Spotify account. Upon disconnection:
By disconnecting, you acknowledge that any further use of the Service will require reconnecting your Spotify account or manually entering your email and artist preferences.
For any questions regarding Spotify integration, disconnection, or data handling, contact us at hey@friendstapes.com.
You agree that you will not:
To the fullest extent permitted by law, the Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, express or implied. We do not warrant that:
You agree to defend, indemnify, and hold harmless FriendsTapes and its affiliates, and their respective officers, directors, employees, and agents, from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:
If you have any questions, comments, or concerns about these Terms, please contact us at:
Email: hey@friendstapes.com
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO THESE TERMS OF SERVICE.