Privacy Policy
If you choose to use our Service, then you agree to the collection and use of information in accordance with this policy. The Personal Information we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
For a better experience while using our Service, we may require you to provide certain information, such as:
- Email Address: Used to send you notifications about new music releases from your chosen artists.
- Favorite Bands or Artists: Used to identify which artists you wish to receive notifications for.
- Subscription and Billing Status: When you upgrade to a paid plan, we store your subscription status (e.g., active, cancelled), plan type, and billing period dates. We do not store your payment card details or billing address — those are handled exclusively by our payment processor, Paddle.com.
We will never send you spam or sell your personal information to third parties. We only use your data to provide and improve our Service in the ways described below.
If you choose to connect your Spotify account with our Service, we request access to certain Spotify data, including your followed artists, playlists, liked tracks and email address to enhance your experience and allow you to subscribe to artist notifications. You can disconnect your Spotify account at any time by clicking the "Disconnect" button available in your user interface at the bottom right corner at https://spotify.friendstapes.com/subscribe.
When you disconnect your Spotify account:
- All Spotify-related data, such as your followed artists, playlists, and liked tracks, will no longer be accessible by our Service.
- Any active subscriptions to artist notifications linked to your Spotify account will be disabled.
- We will delete any Spotify Personal Data stored in our system in compliance with Spotify's Developer Terms.
Please note that disconnecting your Spotify account does not affect subscriptions added via other methods (e.g., manual email and artist entry). For more information on how we handle Spotify data, please contact us at hey@friendstapes.com.
Cookies are files with small amounts of data that commonly include an anonymous unique identifier. These are sent to your browser from the website you visit and are stored on your device.
Our Service does not use cookies to collect personal information. However, third-party services (such as Google Analytics) employed on our website may use cookies to help us understand how users interact with our site. You have the option to accept or refuse these cookies and to be notified when a cookie is being sent.
We employ third-party software services (e.g., Amplitude, Google Analytics, Google reCAPTCHA, SendGrid, Paddle.com) to assist us in analyzing how our Service is used, protecting against spam and abuse, processing payments, and delivering email notifications.
- Purpose of sharing: These third parties may have access to your personal information (email address and favorite bands) strictly to perform tasks on our behalf (e.g., sending emails, analyzing site usage).
- Obligations: They are obligated not to disclose or use the information for any other purpose and must comply with relevant data protection regulations.
All payments for paid subscriptions are processed by Paddle.com, which acts as our Merchant of Record. This means Paddle is the entity that sells the product to you, handles payment processing, invoicing, sales tax, and currency conversion on our behalf.
What data Paddle collects: When you make a purchase, Paddle collects your email address, billing address, and payment method details (e.g., credit card number) directly. FriendsTapes does not have access to your full payment card details or billing address — this information is processed and stored exclusively by Paddle.
What data FriendsTapes receives from Paddle: After a successful transaction, we receive your email address, subscription status, transaction ID, customer ID, and billing period dates. We use this data solely to activate and manage your paid subscription.
Legal basis (GDPR): Paddle passes buyer data to FriendsTapes under the legal basis of Legitimate Interests, strictly for order fulfillment and product support. We do not use this data for marketing purposes unless you have separately consented to receive marketing communications.
For more information on how Paddle handles your data, please review Paddle's Privacy Policy.
We use Google reCAPTCHA to protect our website from spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis.
The information collected by reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
By using this site, you agree to Google's collection and use of data as described in their policies.
If you are located in the European Economic Area (EEA), we process your personal data only on a valid legal basis, including:
- Your Consent: When you provide your email and favorite artists for notifications.
- Legitimate Interests: To improve our Service, communicate updates, and maintain security.
We will only store your personal information as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
Depending on where you live (e.g., in the EEA under GDPR or in California under CCPA), you may have certain rights regarding your personal data. These may include:
- Right to Access: You can request information about the personal data we hold about you and receive a copy.
- Right to Deletion: You can request that we erase your personal data, subject to certain legal exceptions.
- Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
- Right to Restrict Processing (GDPR): You can ask us to limit the way we use your data.
- Right to Data Portability (GDPR): You can request to receive your data in a structured, commonly used format.
- Right to Opt Out (CCPA): You may have the right to opt out of certain data uses, including the sale of personal information. We do not sell personal information, but if you have any concerns, please contact us.
To exercise any of these rights or if you have any questions about these rights, please email us at hey@friendstapes.com. We will respond to your request within the time frames required by the applicable law.
Payment and billing records (such as transaction history, invoices, and payment method details) are retained by Paddle.com in accordance with their own data retention policies and applicable tax and accounting laws. FriendsTapes retains your subscription status and billing period dates for as long as your paid plan is active, and for a reasonable period thereafter to handle any disputes or refund requests.
If you have any questions, suggestions, or requests about our Privacy Policy or your personal data, do not hesitate to contact us at:
Email: hey@friendstapes.com
We will do our best to address and resolve any concerns you may have.
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO BE BOUND BY ITS TERMS.